Service available now · 50 states Mon–Sun · 7AM–9PM EST

Appliance Type: Cooktop

Low Flame

Burner flame low or uneven around the cap — clogged orifice/ports

Cracked Glass

Ceramic induction surface cracked — stop use immediately

No Spark

No spark on any burner — shared ignition module fault

Clicking

Igniter keeps clicking even after the burner lights or knobs are off

Er

Internal technical fault on an induction cooktop — service required

U

Induction zone flashing “U” — no or incompatible pan detected

H

Induction zone showing “H” — residual heat warning, not a fault

E2

Induction cooktop electronics overheated or pan boiled dry

U400

Induction cooktop incorrectly connected — wiring/phase fault